At SDF, virtual assistant (VA) is someone who helps their clients with daily tasks, provides them with administrative support while working remotely and deliver high-quality work under minimum supervision.

The virtual assistant will organize their employer’s files, answer emails, arrange online meetings, manage social media accounts and so on. SDF virtual assistants (VA’s) communicate with their employer regularly by using multiple channels, such as email, skype, zoom, whatsapp, video messaging, instant messaging, and phone calls and responsible for handling the small details so that their employer can focus on the bigger picture.


At SDF Systems, all VA’s are highly skilled with the following:

  • Prior experience as a Virtual Assistant (VA)
  • Familiarity with current technologies, like google docs, dropbox, desktop sharing, etc
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent communication skills via phone calls, email and messaging
  • Excellent time management skills
  • Solid organizational skills
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Some of the main responsibilities of VA are:

  • Respond to emails and phone calls
  • Schedule meetings
  • Book travel and accommodations
  • Manage a contact list
  • Manage Personal Accounts (Outlook, Gmail, Yahoo, etc)
  • Manage Social Media Accounts
  • Prepare customer spreadsheets and keep online records
  • Organize managers’ calendars
  • Perform market research
  • Create presentations, as assigned
  • Address employees administrative queries
  • Provide excellent customer service as the first point of contact

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